What we've heard

Last year nearly 2,000 people told us they wanted to see the Golden Mile transformed by significantly changing the road layout to create wider pedestrian spaces (75% more), bus lanes, dedicated areas for bikes and scooters and removing private motor vehicles. People also provided us with great feedback on what they liked and didn’t like about the three options.

  • “Streamline” to take some general traffic off the Golden Mile and make buses more reliable
  • “Prioritise” went further to fully prioritise buses and pedestrians
  • “Transform” changed the road layout to create wider pedestrian spaces (75% more), bus lanes and, some, dedicated areas for people on bikes.

We’ve listened and considered what people and businesses have said alongside technical assessments to see which of the three proposed Golden Mile improvement options would work best for our city.   

Feedback from individuals, businesses, groups and organisations can be found in the Golden Mile Engagement Outcomes Summary.

View the summary

Transforming the Golden Mile

Together, this work has shown that Transform, with some modifications in response to public feedback, is the technically and publicly preferred option and will advance to the final stage of its business case.  

Modifications to Transform are being guided by what Wellingtonians told us they liked or didn’t like about the concepts. This feedback is helping us refine our thinking and as we move into the final stage of the Business Case, we are looking at how we can:

  • Allow commercial and delivery vehicles to use the Golden Mile at certain times. 
  • Keep some loading bays and taxi stands on the Golden Mile and move some to side roads.
  • Keep Tory Street open to private vehicles for through movements while closing turns to and from Courtenay Place.
  • Indent (or set back) bus stops where possible, to allow other buses to pass a stationary bus at the stop and stay on schedule. 
  • Apply a staged approach to making changes.

Once the business case is complete, the Let’s Get Wellington Moving funding partners will use it to make a final decision on investing in the project.

Read the options report

Retail Assessment and Intercept Survey

Given key feedback from businesses we also commissioned some important  research to help inform our technical assessments, a retail impacts assessment was undertaken by EY  and a Golden Mile intercept survey was led by WSP Research which survey formed part of a wider parking impact assessment. The purpose of the research was to  inform our multi-criteria assessment (MCA) process to make better, well-informed decisions.  

Together the reports predict that the widened footpaths, with more space for bikes and scooters will increase access and lead more customers to the Golden Mile and that overall, the positive impacts to businesses are expected to be highest in Transform.

We’re working through your feedback to identify a preferred option (which could be a combination of these concepts). Once this is approved by our partners we’ll develop a more detailed design. 

Retail Assessment Fact Sheet

Intercept Survey Fact Sheet

About the Golden Mile

The Golden Mile is an incredible asset for the city and the region. It’s our high street, where we meet, and the main route for buses bringing people into and through the central city. It’s the city’s busiest pedestrian area and our prime employment, shopping and entertainment destination.

Its transformation will create a vibrant and welcoming place to live, work and play as well as make it safer to walk, bike and scoot. Fewer vehicles will mean wider footpaths, better public transport and make it a safer and more pleasant place to walk, shop and dine. Bus services will be improved by having dedicated bus lanes. Bus stops will also be improved, consolidated and relocated to improve bus travel time and reliability.

Changing the shape of the Golden Mile which will also support the Pōneke Promise – a social contract between Wellingtonians, Wellington City Council, Greater Wellington Regional Council, the Police and the City’s hospitality and retail industries to create a CBD and city that is vibrant, inclusive and compassionate. 

Together these changes will support and encourage more walking, cycling and public transport use which will help reduce our carbon emissions. Each of the Let’s Get Wellington Moving  partners is committed to making changes to reduce the impact that our transport system has on climate change.

Next Steps

Moving forward there will be opportunity for people to contribute to the design process, as well as test, review and refine changes as we go.

Next steps include completing the Business Case and starting detailed design development which will include:

  • The development of street cross sections and layouts
  • Assessment and location of loading zones
  • Assessment of bus stop locations
  • Signal intersection design and phasing
  • Design of pedestrian areas and public realm.

Later this year you can expect to see rolling opportunities to engage with the detailed design process. Keep an eye on our website and social media for further updates or sign up to our newsletter.


Late 2019

Have your say on the vision

Mid 2020

Have your say on options

Mid 2021

Preferred option identified

Late 2021

Business case completed

Late 2021 and 2022

Detailed design and public engagement

Late 2022

Construction starts